There are two ways of raising a Credit Note:

  • A Credit Note is raised when the referenced invoice has been issued via Tradeshift.
  • A Negative Invoice is raised for referenced invoices that have not been issued via Tradeshift. 

The following information is required for Credit Notes / Negative Invoices at Header Level:


Field Name Non Purchase Order Credit Note Purchase Order Credit Note Negative Invoice Additional Explanation
Company Name and Address X X X -
Supplier Tax Number X X X Mandatory for Tax Registered Suppliers
FedEx Entity Name and Address X X X Do not change Entity on Credit Note flipped from an Invoice
FedEx Tax Number X X X Defaults from the FedEx Entity selected if applicable
Credit Note Date X X X The Date must be no more, or no less than 7 days from the current date
Credit Note Number X X X Maximum of 30 characters. Special characters or spaces are not allowed
Currency X X X -
Amount excluding Tax X X X System calculated
Tax Total X X X System calculated
Total Amount X X X System calculated
Invoice Number Not Mandatory X X For Credit Note, must match PO and FedEx Entity data available in Tradeshift, flipped from original Invoice
Person Reference X X X All Credit Notes must include a personal reference (a valid FedEx employee email address)

The following information is required for Credit Notes / Negative Invoices at Line Level:


Field Name Non Purchase Order Credit Note Purchase Order Credit Note Negative Invoice Additional Explanation
Purchase Order Number Not Mandatory X X For Credit Note, must match PO data available in Tradeshift
Purchase Order Line number Not Mandatory X X For Credit Note, must match PO data available in Tradeshift
Description X X X Should clearly describe the product or service provided. Maximum of 254 characters.
Quantity X X X -
Unit X X X -
Price per Unit X X X -
Tax X X X Select required tax percentage
Additional Validation Rules:
  • A Credit Note relating to Additional Charges (Such as Freight, Fixed Tax etc.) are allowed only at invoice header level, NOT on invoice line level.
  • A Negative Invoice relating to Additional Charges (Such as Freight, Fixed Tax etc.) are allowed only at invoice line level, NOT on invoice header level.