TRADESHIFT - System Status:

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Important change in the FedEx invoicing process

FedEx has recently made a strategic decision to discontinue its usage of the Tradeshift ‘e-invoicing’ platform. We are aware that you are currently using the service to send your invoices to FedEx.

As we work towards a more strategic way of working and harmonising our invoice paying processes, we ask that you amend any invoicing processes that currently utilise the Tradeshift platform.

After 9 December 2022 FedEx will no longer be able to receive or accept invoices via the Tradeshift ‘e-invoicing’ channel.

We look forward to receiving your invoices via the right mailbox until further notice.

You will need to submit all invoices relating to goods and services provided to FedEx via email (see table below)

Kind regards,

Jan- Hein Louwman

Vice President Accounting & Controls

Learn more

Action Required - Effective immediately

You will need to submit all invoices relating to goods and services provided to FedEx via email to:

Austria Latvia Hong Kong India
Belgium Lithuania Japan UAE
Bulgaria Cyprus Malaysia South Africa
Luxembourg Netherlands Australia

Czech Republic Norway Singapore

Denmark Poland New Zealand

Estonia Portugal

Finland Romania

France Slovakia

Germany Slovenia

To ensure correct and timely payment, all your invoices must reference:

  • The correct FedEx Legal Entity name

  • The Purchase Order number

  • The General Ledger (GL) account code and cost center – if available

  • The email address of the FedEx requester (a contact person responsible on FedEx side for the invoiced purchases)

  • The project ID, contract number

Without this information, invoices cannot be processed timely by the Accounts Payable team.

If this message has not reached the correct contact for your company, e-mail your legal company name and the correct contact email to:

Need help?

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Should someone else be reading this?

If you are receiving account activation emails from Tradeshift, but wish to direct these emails to someone else in your organization, please fill out and submit the form below:

For business queries regarding invoicing via Tradeshift, please contact FedEx via (Singapore, Malaysia, Australia, New Zealand) or (Hong Kong, Japan, China) for the APAC region, for the MEISA regions and for the EU region

Important note!

Please provide the email addresses with comma ',' separated
Request subject must filled out.
Request description must be filled out. Please be as detailed and descriptive as possible.
Attachment required
You can add up to 10 attachments. Each attachment size must be under 20M

New Request

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Request subject must be at least 10 characters long
Request description must be at least 100 characters long. Please be as detailed and descriptive as possible
You can add up to 10 attachments. Each attachment size must be under 20M