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Action Required - Effective immediately
To ensure correct and timely payment, all your invoices must reference:
The correct FedEx Legal Entity name
The Purchase Order number
The General Ledger (GL) account code and cost center – if available
The email address of the FedEx requester (a contact person responsible on FedEx side for the invoiced purchases)
The project ID, contract number
Without this information, invoices cannot be processed timely by the Accounts Payable team.
If this message has not reached the correct contact for your company, e-mail your legal company name and the correct contact email to:
Singapore, Malaysia, Australia and New Zealand: APQuery_APAC@fedex.com
Hong Kong, Japan: APQuery_APAC@fedex.com
Countries in MEISA region: Tradeshift_MEISA@FedEx.com
Countries in the EU region: APQuery_EU@fedex.com
Once you have activated your account, you will be able to access Support articles by clicking on the Knowledge Base icon above.
If you have technical questions, click on the icon above to submit your query and our Support team will be happy to assist you.
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